We deliver to almost everywhere in the United Kingdom. 

Delivery is free (Monday to Friday) provided your order exceeds £25 INC VAT. Otherwise the charge is £4.95 INC VAT.

To guarantee Saturday delivery please contact the office on 0800 781 4785 and place your order over the phone. There is an additonal charge (£12 INC VAT) but it will arrive before midday. 

You should receive an email from our courier (DPD) the morning of the day your order is due to be delivered. Within this email will be an estimated time that day when your order might arrive. If that day is not convenient, you will have the option to select an alternative date.

Orders received before 3pm (Mon-Fri) are processed that day and are usually delivered the following working day between 8am and 5.30pm. Orders received after 3pm (Mon-Fri) are processed the next working day and are usually delivered the following working day between 8am and 5.30pm. 

For clarity, orders received before 3pm on Friday are processed that day and go out for delivery the following Monday (unless you have paid for a Saturday delivery). Orders received after 3pm, and over the weekend (or on a bank holiday), are processed on Monday and go out for delivery Tuesday. 

Please note however that some postcodes (listed below) can take up to three working days from despatch to deliver to.

AB31, AB33-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30-41, PH49-50

Please also that, whilst every effort is made to ensure that your order arrives as soon as possible, we cannot guarantee next day delivery. 98% of our parcels arrive the next working day, and almost every parcel arrives within two working days from despatch. Should a parcel not arrive within three working days we will issue a refund.

Finally, whilst we are able to accept instructions to leave an order somewhere on the property (or with a neighbour), with this request the customer accepts full responsibility for the goods. We will not accept liability for loss or damage to goods once instructed to leave a delivery somewhere. In addition, whilst we pass on these instructions, along with your telephone number, the driver is under no obligation to use them. Failure by the driver to follow the instructions or call the customer does not constitute a failed delivery. 

In the event that no-one is available to receive the delivery, and the driver is unable to leave it somehwere, it is the customer’s responsibility to re-arrange the second attempt or collect the goods from the local depot. The goods will be held at the local depot for four working days following the first attempt after which they will be returned to us. Upon their return we will issue a refund less a partial contribution (£6 INC VAT) to the cost of the return journey.    

In order to avoid disappointment we therefore recommend that you order your materials as early as possible.