Leave Plenty Of Time For Delivery
Posted on June 12 2018
It's astonishing how many people call on a Friday in a panic because they're moving over the weekend.
The first question they always ask is if we can guarantee delivery the following morning.
Pack Stuff Up Slowly
Each time it happens I immediately wonder how the hell they're going to pack up everything in one day!
In the early days, when we were green behind the ears, we'd say yes, cross our fingers and hope the courier delivered our packing boxes on time.
Now we know better.
Order Your Boxes Early
The fact is our packing materials nearly always arrive next working day. The truth is, though, it only takes one irate customer to cause damage to a business. With social media and the increasing significance attached to customer reviews, we cannot afford to play Russian roulette with our reputation.
So we now encourage our customers to order early and leave plenty of time for delivery. That way, if there's a problem, we've got time to fix it without too much hysteria!
At Boxes for Moving Home we prefer to under promise and over deliver.