Customer Reviews

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These reviews are independently provided by Feefo and represent most recent user feedback from previous customers. Other than to reply, we have absolutely no editorial control over the content.

Click here to view all our reviews on Feefo.

3 days ago
Service
Website was clear and easy to use. Information on delivery was helpful and accurate. Overall the service was quick and efficient and was very helpful in providing the type of goods I required at short notice.
Product
8 days ago
Service
Good experience
Prompt postage and delivery. Products as expected. Would use again.
Product
11 days ago
Service
Great customer service
Very happy with my boxes- good quality.
Product
Good quality................
11 days ago
Service
Excellent speedy service!
Product
Good quality................
12 days ago
Service
very quick
Product
13 days ago
Service
Good
No problems web site was imformative
Product
Good strong boxes useful sizes
14 days ago
Service
Excellent service
Definately will buy more, great boxes delivered on time. Website that is easy to use!
Product
18 days ago
Service
Excellent service
Great price and reliable. Quick delivery, highly recommend
Product
21 days ago
Service
Excellent, great company to deal with
I´ve used these 3 times now and they are excellent in all aspects.
Product
Excellent, 5* will use these every time I need good quality boxes
21 days ago
Service
Boxed and ready to go
Quick and effective service that allowed me to pick what I needed and they had a great selection of additional items.
Product
Good quality products with the additional items to make the move complete
25 days ago
Service
Excellent.
Good quality boxes, though I was hoping there would be holes to make carrying easier.
Product
Good quality boxes, would´ve liked to have gaps to make lifting them easier.
Reply
Thanks for the feedback. Interestingly our boxes used to have handle holes but the removal companies we supply asked them to be removed. Apparently they encourage one to pick the boxes up that way and if the box has not been taped up properly, everything falls out the bottom :-( Equally the handle holes can also allow the damp into the box if in storage for some time. Good luck with the rest of your move!  
28 days ago
Service
Excellent customer service
Excellent customer service and delivery tracking system.
Product
Good quality and good value
28 days ago
Service
Box clever!
Boxes delivered next day as promised and the boxes themselves are an excellent quality. Very impressed will use again.
Product
Good quality and good value
30 days ago
Service
Prompt delivery and high quality
Prompt delivery, high quality double walled boxes, would re-use. Highly recommended.
Product
Prompt delivery and high quality. Highly recommended.
33 days ago
Service
Fast reliable service. Many thanks
Product
37 days ago
Service
OK but quality needs improving.
They are usually very fast at shipping
Product
The quality of their boxes seems to have gone down a bit - the current boxes I´ve received don´t overlap perfectly when you close the flaps which I find quite irritating, there´s a gap about half a centimeter on some which I find a real shame.
Reply
I can only apologise for the quality of the boxes you received this time. This is the first time I've heard this complaint. I will check with the warehouse tomorrow morning and make sure your comments are not applicable to all our boxes. My guess is you may have received one from a bad batch. If however you comments are repeated by other customers, we will certainly have words with our supplier. Apologies again for the inconvenience.
39 days ago
Service
Very reliable, great experience!
Super happy with the quality of the boxes and the reliability of the delivery info given. Thanks!
Product
Great quality and service
45 days ago
Service
Very professional service, thank you
Excellent service
Product
45 days ago
Service
Excellent quality and pricing.
Product
46 days ago
Service
UNHAPPY CUSTOMER !
I am not a happy customer ! I bought a removals ´pack´ of several items and paid at the time by debit card. It is now several days since the first delivery of flat pack boxes from Milton Keynes but I cannot start my packing project because I am still waiting for delivery of the adhesive tape and marking pen.
Product
I have above. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Reply
Just to follow up on our call last night. As I said over the phone, you actually ordered a Box Pack. Our Box Packs do not include pen and tape. Our Moving Kits do but not our Box Packs. We prefer to load our kits and packs with only the essential items, whilst allowing the customer to add in additional items at heavily discounted prices.