Customer Reviews

Really helpful and responsive when I needed help to rearrange delivery (a real person answers the phone! And he calls back when he says he will!). Boxes were exactly as needed and very good value. So pleased- one less stress when moving home

One Happy Customer
Very good customer service and speedy delivery as stated on the website.

Good quality boxes

Boxes good and solid.
Arrived quickly.

Arrived in good time but worked out a bit expensive with the postage too.

Efficient. Decent boxes.
Good all round service. Punctual. Efficient. Decent product.

Good boxes. Sturdy enough for general items.

I received the boxes as promised, but the delivery driver - DHL - were very slack. I was due to have the delivery between 9.11 and 10.11 but for some unknown reason they could not make it before 5pm. The driver claimed that he had tried earlier, but as I had waited in ALL day for them, I knew he was telling porkie.

For prompt delivery, only the delivery company let you down.

All good
Boxes easily ordered on website and prompt delivery. Boxes seem sturdy

Boxes seem of servicable quality

Boxes arrived when they should have and were very good quality. We have used them before and were not disappointed.

Excellent quality product. Would definitely recommend.

Easy to use online site and very fast delivery would highly recommend

Good value and with the fast delivery it was a bonus

Decent packaging items & good service.
Easy to order online. Had a query with my order which was responded to within 30 mins.All items now received as expected. Happy with the service.

Items arrived all ok but haven’t started packing yet so can’t comment on how good they are.

Does the job perfectly. Arrived on time and well packed.

Does the job just perfectly.

Brilliant service
Fast simple process

Perfect sizes and quality

Strong double walled boxes as described fast service

fast service as described good quality

the boxes are genuinely not worth the money, shop elsewhere forbetter value
Poor quality, overpriced

V Poor quality overpriced

Not sure what to say. All I can say is we´ve been around since 2003 and always only ever supplied industry standard size and strength removal boxes. We´ve never supplied single wall boxes and if anything erred on the side of caution with regards thickness. They´re all BC flute (6.5mm thick) and used by hundreds of removal companies all over the country. I notice you only ordered the large boxes and on our call mentioned you were using them to pack up your kitchen stuff. In which case I can understand if the boxes struggled to cope with the load. We advise customers to use the smaller boxes for the heavy stuff. I´m genuinely sorry you were disappointed. Good luck with the rest of your move.

Excellent delivery service, but.....
First batch of boxes-one missing, but I didn´t notice until I started packing then, according to the invoice I should have let them know immediately. Second batch I ordered 10 medium and each box was stuck together when I was opening them up, so I had to prise them open carefully so as not to weaken them.

Boxes were of good quality, but ten were stuck together when trying to prepare them for packing.

Sorry to hear one was missing. Equally, sorry to hear they were slightly stuck together. In way of explanation (and not an excuse) they are machine batched in 10s and very occasionally the machine gets it wrong. We do ask the warehouse to quickly count and check but again (very occasionally) we humans also get it wrong. Sorry again :-( Please let us know if either you (or anyone you know) needs boxes in future and we´ll arrange a 20% discount to show you the machine and us humans don´t always get it wrong!

Highly recommend, good service
Easy to use, good selection and arrived as promised.

Boxes are a good size and seem sturdy enough for packing

Quick, efficient and no order seems to be too small.

Quick, efficient and no order seems to be too small.

I am awaiting a refund for cancelled order
deliver on day promised

delivery promised Thursday changed to Friday changed again to Monday my moving day van was arriving at 8 to 9 boxes arrived to late

Firstly I´m sorry to hear your boxes didn´t arrive in time. Unfortunately, due to their size, some parcels have to be manually sorted through the courier network, resulting in the occasional error and subsequent delay, which is why we can´t guarantee next day delivery. 90% arrive next day but we try to encourage customers to leave a little extra time for delivery. At least then we can rectify the rare delay without too much stress. Until now too I was unaware the order had been cancelled. The refund is usually raised once we the goods arrive back at our warehouse but in the interest of good will I will issue you it now. Apologies again for the trouble.

Bubblewrap didn’t arrive
Bubblewrap didn’t arrive. Delivery was quick though

Everything was reasonably good quality

Good service & quality
Ordered the 2 bedroom package plus extras. Very strong boxes and as described. Fast delivery, good comms with delivery service. Bubble wrap was missing but was rectified immediately. Good communication.

Good strong boxes, easy to assemble and carry from the bottom as no sides holes which makes them more solid boxes. The small bubble wrap is just that, small. Wrapping paper is thick like fish and chip paper.

Came when said but left at side door not the requested back door

Satisfaction quality, and easy to erect would like them wrapped in biodegradable materials