Please do not promise a service you cannot deliver
Although the Saturday delivery was paid for, only part of the order was delivered, without any explanation. The reminder of the order was delivered a week later.
There were automated messages from UKMail which had no relationship to what and when was being delivered.
Firstly sorry for the stilted delivery. Usually everything does arrive together and on time. In way of explanation, and certainly not an excuse, it looks like we ran out of stock on one of the items you ordered and because you requested Saturday delivery, it appears to have been held back until the following Saturday. Not ideal, and as I say i´m sorry. I have refunded the Saturday delivery charge and you should receive the refund receipt shortly.